Social Media Guidelines

First United National Bank, the FUN Bank, participates and engages in social media to provide the public with financial, educational, important updates, and community involvement information. The FUN Bank believes that engaging with the public through social media is a valuable marketing tool in maintaining a positive community relationship.

Privacy is very important to the FUN Bank. Social media users should never post confidential and personal information that could assist in presenting a risk to one’s identity or another person’s identity. Social media should never be used to submit consumer’s information, transaction requests, settle consumer disputes, or to request any type of account information.

Any posts or comments concerning dissatisfaction with the FUN Bank, the FUN Bank’s services, products, and/or customer service will be acknowledged, responded to and an effort will be made to correct concerns personally, not through social media. FUN Bank’s management will be made aware of consumers’ concerns.

Any posts or comments on our social media pages that the FUN Bank feels could pose a risk will be removed at the bank’s discretion. The offending posts and comments can include but are not limited to the following:

• Using profanity, insults, obscenities, harassing statements
• Offensive or sexual language or graphics
• Any offensive remarks regarding ones religion, race, gender, age, political preferences, sexuality, or disability
• Anything that promotes illegal activity
• Any deceptive or misleading information that could be fraudulent or perceived as fraudulent
• Anything that is considered spam or could contain spam that would contribute to unwanted and inappropriate solicitations or endorsements
• Anything that would violate copyrights, trademarks or another’s intellectual property
• Any comments or posts that do not relate to the information posted by the FUN Bank

The FUN Bank’s social media pages are created and managed by the trained marketing person/s at our bank. Our marketing department will make every effort to respond to comments or posts to ensure quality content is provided on our social media pages. The FUN Bank does not endorse any content that is not posted directly by the FUN Bank. We encourage social media users to adhere to the guidelines and policies of the respective social media site that they visit.

If you need to reach the FUN Bank, please contact our main office by calling 814-354-7311 or by visiting our Fryburg location during business hours. We highly encourage consumers to contact us via phone or by visiting one of our six branch locations in Fryburg, Clarion, New Bethlehem, Cranberry, Oil City, and Franklin, Pennsylvania. Anyone contacting the FUN Bank through social media messaging should expect a response within 24 business hours, during normal operating hours. Any messages sent during non-business days (weekends, holidays, federal holidays) should expect a response on the next business day.